One minute Manager

I just finished reading the management book, The One Minute Manager and i cant wait to apply it at work.

In a nutshell, its about One Minute Goal Setting, letting your agents know that they are accountable for whatever actions they have. Identifying the problem and finding a solution. If you dont have a solution to your problem, then your just complaining.
Like all resolutions, it should be written down and consistently check if your meeting the goal or not.

If you are meeting the goal, give the One Minute Praising. Acknowledge the behavior that it was accomplished. A touch or pat at the back would be appropriate only if you are comfortable doing it and if its the same thing for the receiver. Do it immediate. Let them feel you are joyous and proud of their achievement. Catch the person doing something right.

If the goal wasnt achieved. Do the One Minute Reprimand, immediately give feedback to the behavior and make sure that its not personal. Let them feel that youre doing this because genuinely you are concern for their performance and the effect it has to the organization. Let it sink in to them that what they did has a consequence but its noting to attack them personally. After the discussion, move on.

So now, im excited to do it step by step and let them know what im doing so they can share it and apply it in their lives as well.

Out of Topic:
Im listening to Kate Nash singing Flourescent Adolescent by Artic Monkey. C-O-O-L. I love her na.

Labels: books, song, work